1.19.   LIABILITY OF MEMBERS

By submitting the Betting Slip in order to Bet, the Member irrevocably declares that he has read, understood and fully accepted the Regulations of the Company as they are displayed in the official locations of the Company and recognizes that acceptance of the Betting Slip is made on condition that he checks and makes sure that it complies with the regulations and announcements of the Company, after informing and obtaining the approval of the National Betting Authority.

All Members are obliged to make sure that they have completed their Betting Slips clearly according to their predictions and instructions. For this reason, responsibility for their correctness is up to the Member.

Errors made by the Member, by the staff of the Company's head offices or by the Agents of the Company shall not be recognized and the checking of all Bets for possible wins shall be made in accordance with the Regulations of the Company.

All Bets, after they are entered in the Company’s Bet acceptance system through the Agent shall be subject to the condition that they are valid according to the Regulations of the Company. If there is no compliance with these Regulations in respect of any specific Betting Slip, the Company shall not be legally liable to the Member.

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1.20.   AMENDMENT OF THE REGULATIONS

The Company reserves the right to amend the Regulations as well as to issue new ones with a relevant announcement after informing and obtaining the approval of the National Betting Authority. Any previous Regulation of the Company is considered invalid if a new Regulation has been issued by the Company that replaces the previous Regulation after informing and obtaining the approval of the National Betting Authority.

 

1.21.   TECHNICAL PROBLEMS

The Company shall not be held responsible if due to technical problems the validation of a Bet becomes impossible.

 

1.22.   APPENDIX Α

Appendix A describes all types of betting offers as well as their maximum payout limits. Appendix A is part of our Company Regulations.

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1.23.   COMBINATION BETTING

The regulation refers to the following bets:

First Goalscorer And First Goal Interval, Last Goalscorer And First Goal Interval, Anytime Goalscorer And First Goal Interval, First Goalscorer And Correct Score, Last Goalscorer And Correct Score, Anytime Goalscorer And Correct Score. Where the Company offers bets which consist of a combination of two or more options/types of bets, they will be settled after all parts of the combined bet have participated or carried out normally. If one of the options/types of bets of the combined bet has not participated nor carried out, then the Combined Bet will be void regardless of the outcome of the other parts of the options/types of bets concerning the bet. Furthermore, if one of the options/types of bets of the combined bet has participated but after the outcome of part and/or the entire bet was decided, then the Combined Bet will again be void regardless of the outcome of the options/types of bets concerning the bet.

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E.g. in combined bets

FIRST GOALSCORER AND CORRECT SCORE: RONALDO AND 3-2 CORRECT SCORE, if RONALDO did not play then Combined Bet is void regardless of the game’s outcome.

FIRST GOALSCORER AND CORRECT SCORE: RONALDO AND 3-2 CORRECT SCORE, if RONALDO entered the game after the 1st goal was scored (that is, he participated after the Bet FIRST GOALSCORER was decided) then the Combined Bet is void regardless of the game’s outcome.

FIRST GOALSCORER AND CORRECT SCORE: RONALDO AND FIRST GOAL INTERVALS 11-20, if RONALDO entered the game after the 1st goal was scored, and that goal may have been scored even between the 11th and 20th minute (i.e. it participated after the Bet FIRST GOAL INTERVALS was decided regardless of whether the other part of the bet lost or won) then the Combined Bet is void regardless of the game’s outcome.

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1.24.   CASH OUT

The Cash Out function is the function in which the Member has the ability to settle and redeem his Bet prematurely (before and regardless of the final outcome), whereby the Company will offer to give him part of the winnings he would have received according to his Bet, provided that his Bet was winning at the time of the Cash Out request.

Procedure for requesting a cash out

The Member places his Bet in the Licensed Agent's premises. The Agent or the authorized personnel of the Agent validate this Bet in the Company’s approved Betting system which issues the betting slip which is delivered to the Member.

If the Member wishes to use the Cash Out function, he must request, verbally and/or electronically by scanning the QR code (two-dimensional barcode) the cash out from the Agent or the authorized staff of the Agent or the Company. The Agent or the authorized staff of the Agent or the Company will check the Company’s approved Betting system if the Cash Out option is available for the specific Bet. 

(a) If the Cash Out option is available then the Agent or the authorized staff of the Agent or the Company will inform the Member of the Cash Out amount offered by the Company for his Bet.

If the Member accepts the Cash Out amount offered, then the Agent or the authorized staff of the Agent will record the Member's intention to Cash Out his Bet in the Company’s approved Betting system. If the Member’s Cash Out request is made electronically, then the Member's intention to Cash Out his Bet will be automatically recorded in the Company’s approved Betting system.

-     If for any reason during the procedure described above, the Cash Out amount offered by the Company for the Cash Out of the Bet changes or there is no possibility for Cashing Out the Bet, then the Cash Out process cannot be completed, and the Agent or the authorized staff of the Agent or the Company will inform the Member who will in turn decide whether he wants to request a Cash Out again later.

-     If the Cash Out amount offered to the Member is the same as the amount offered initially to the Member, the Agent or the authorized agent of the Agent or the Company will validates the Cash Out and the Agent or the authorized staff of the Agent will pay the Cash Out amount to the Member and will also give him the receipt for the payment made to him which will be issued by the Company's approved Betting system.

b) If there is no possibility for the Member to Cash Out his Bet, the Agent or the authorized staff of the Agent or the Company will inform the Member.

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The rules governing Cash Out are as follows:

1. The Cash Out function is available for select Betting events both before as well during. The Company expressly advises its Members not to place Bets based on the assumption that a Cash Out option will be available at a later time for the Bet they have placed. The Cash Out function can be used on all types of bets (single, multiple bets and systems) unless a Bet includes at least one option that is not offered for Cash Out. The Company does not guarantee that the Cash Out function will be available for each betting option even if it has been offered for the same event or for the same type of bet in the past. The Company reserves the right, without the obligation to justify its decision, to accept or deny a Cash Out request submitted by a Member.

2. From the moment that a Cash Out request is submitted and until it is accepted, there is a reasonable period of 10 seconds, during which the Cash Out amount offered by the Company to the player cannot be changed. After this reasonable period of time, the Cash Out amount offered to the player by the Company may be changed and cancelled due to a change in the Odds offered, such as for instance in the following cases: change of Odds by the Company, scoring of a goal, termination or postponement or cancellation of a Betting event, etc.  

If the Cash Out amount that is offered changes immediately after the Member's request and before the Cash Out is completed, then the Cash Out will be blocked and may not be completed unless the Member accepts the change of the Cash Out amount that is offered. 

3. If the request for Cash Out is successful, then the Bet will be settled immediately and the actual final outcomes of the relevant matches will not have any effect on the Cash Out amount. The Cash Out amount offered at any time is the total amount that will be refunded to the player if the Cash Out request is successful.

4. The Company reserves the right to withdraw the Cash Out offer (even if it was offered) at any time for any Betting events, before and during.

5. The Company is not responsible if the Cash Out function is not available for technical reasons. During this time, all Bets will be valid as originally placed.

6. If a match is interrupted but the Cash Out process took place before the interruption, then the Cash Out amount will apply and not the possible refund of the money for this Bet. If the Cash Out took place after the interruption, then the Company reserves the right to cancel the specific Cash Out.

7. If a Cash Out settlement of a bet is accepted following an error in the Cash Out offer during the course of live betting (e.g. misinformation about the match, cancellation of a goal, change of decision due to VAR), then the Cash Out settlement of the bet will be cancelled and the Company will make a new Cash Out offer, if possible, to the Member if he so requests. If the Member does not make a new Cash Out request, this Bet will then be settled according to the corrected odds of the Company.

If a Cash Out settlement of a bet is accepted due to a typographical or other obvious error (Rule 1.14), then the Cash Out settlement of the bet will be cancelled and the Company will make a new Cash Out offer, if possible, to the Member if he so requests. If the Member does not make a new Cash Out request, this Bet will then be settled according to the corrected odds of the Company.  

8. The Company will not accept any request by a Member for the reversal or cancellation of a successful Cash Out.

9. If a Cash Out request is accepted by the Company when the outcome of the relevant Bet has already been determined, the Company reserves the right to cancel the Cash Out. Furthermore, the Company reserves the right to cancel and claim back any amounts paid for Cash Out if there are suspicions of abuse of the Cash Out function. An example of "Cash Out" abuse is Betting on incorrect odds that arise in accordance with the General Betting Regulations / Condition 1.14 and cashing out using "Cash Out" after they have been corrected. In such a case there is a guaranteed profit in favor of the Member and a loss against the Company. It is understood that the incorrect odds at the time of the Bet were higher than the "Cash Out" odds. Bets already accepted for Cash Out can only be cashed out at the shop of the licensed Agent where the Bet was originally placed.

10.  Bets for which the application for "Cash Out" has been accepted can only be redeemed at the store of the licensed Agent where the Bet was originally placed.

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1.25   USE OF VAR

a)  Where the use of the VAR is requested, the fact that led to the referral to the VAR will be considered, for the purposes of these Regulations, to have occurred in real time (and not at the time specified in the decision). For example, someone selects the option for a goal to be scored at the end of the ten minutes from 20:00 to 30:00 and the goal is scored at 28:36 and at the same time the assistant referee indicates offsite. If a VAR is used and the goal is considered normal, the goal time will be considered to be 28:36 and the bet will be considered won.

b)  If we have settled a Bet and, due to a subsequent decision by a VAR, such settlement is found to be inaccurate, we reserve the right to reverse the settlement (provided that the VAR’s decision occurred prior to the completion of the match or other schedule related to the Bet). If we accidentally accepted a Bet during a VAR’s review, we have the right to cancel it.

c)  Bets placed between the occurrence of an event leading to a VAR’s revision and the relevant decision of a VAR will be considered void unless:

1)  the VAR’s review (and his subsequent decision) did not ultimately change the original decision.

2)  the VAR’s review (and his subsequent decision) amended the original decision but did not substantially affect the specific Bet (e.g. if the event being reviewed by the VAR is not related to the outcome of the specific Bet). All Bets which are not substantially affected by the VAR’s revision (and his subsequent decision) will apply.

3)  For the settlement of Bets, it shall be deemed that a VAR has been used if this is understood by the referee's gestures (e.g. gestures or interruption of the match for reviewing the incident) and/or the use of VAR is confirmed by the match report issued by the official body in charge of each event which is ultimately responsible for supervising the specific match. Where it is not clear whether the VAR was used due to lack of televised coverage and/or conflicting reports, the Company will settle the Bets based on the information it has from its providers, or from any reliable online or offline source.

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1.26   ANTE POST BETS

For the Top Scorer selections, the final outcome is considered to be the outcome after the championship ends, including play offs or other qualifying matches, if any. If there is a final tie of 2 or more winners where there is no criterion concerning the winner (e.g. play offs or qualifying matches), Regulation 2.1 DEAD-HEAT will apply.

If the championship is interrupted following an incident of force majeure or following a decision of the competent federation/authority and does not continue, all Bets on the teams participating in the specific championship will then be considered void (VOID) and will be paid with an Odd of 1.00 (one point) (regardless of whether the competent federation/authority decides who will be the winner of the championship), except for selections regarding the championship which have already been decided (in whole or in part). The selections are considered to have been decided (in whole or in part), when they are already lost or won based on the scoring at the time the event was interrupted and there would have been no change in the outcome had the championship continued.

If a team/player participates in a championship and does not complete all of its/his matches following its/his decision or following a penalty, then all Bets concerning the team/player will be considered lost, except for the selections which have already been decided (in whole or in part). The selections are considered to have been decided (in whole or in part), when they are already lost or won based on the score at the time the team/player withdrew and there would have been no change in the outcome had the championship continued. 

For the Top Scorer selections, only the goals/points scored in the specific championship for which a Bet is placed will be counted, regardless of the team to which the Scorer refers. The team next to Scorer's name is for informational purposes only and will not be binding on the Company or the outcome. The goals of the First Scorer selection do not include any own goals that can be scored by the same player or another player, as well as goals that will be scored from any penalty shootout in any match after extra time. In case of a tie of 2 or more players, Regulation 2.1 DEAD-HEAT will apply.

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For all ANTE-POST bets, regulation CONNECTED BETTING 1.10 shall apply.

SPECIAL RULES - CLARIFICATIONS

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2.1   DEAD-HEAT REGULATION

In case of an event where only one winner had been taken into account and which is completed with more than one winner (all winners who get equal amounts/points share the victory), the DEAD HEAT Regulationshall apply. 

In case of a DEAD HEAT result, the selection (on which the Bet was placed and won along with the others) is deemed to be won and lost by half, and it is thus settled to full odds and half the stake.

 

For example:

If a Bet is placed for 10 euros with Messi as first scorer in Spain at an Odd of 10.00, if Messi wins but there is a tie with one more scorer, and there is a total of 2 scorers who have equal scores, then the winnings will be calculated as follows:

Stake amount/2 lines = 5 euros X Messi 10,00 = 50 euros winnings

If three players share the position of top scorer, the selection is deemed to be won by one third and lost by two thirds and settled to full odds and one third of the stake. 

 

For example: 

If a Bet is placed for 12 euros with Messi as first scorer in Spain at an Odd of 10.00, then the winnings will be calculated as follows:

Stake amount/3 lines = 4 euros X Messi 10,00 = 40 euros winnings

In case there is multiple Bet with DEAD HEAT Odds, then the Bet is settled according to the contestants who share the position of the winner.

 

For example:  

If there is a triple Bet worth 18 euros with the following selections:

Messi as first scorer in Spain at an Odd of 10.00

if Messi wins but there is a tie with another 2 players and there is a total of 3 players with equal scores,

Rooney as first scorer in England at an Odd of 12.00 (equal score with 1 other player, total of 2 players with equal scores)

If Rooney wins but gets an equal score with 1 other player, total of 2 players with equal scores,

Higuain as first scorer in Italy at an Odd of 20.00 (equal score with another 2 players, total of 3 players with equal scores) 

If Higuain wins but gets an equal score with another 2 players, total 3 players with equal scores,

then the winnings will be calculated as follows:

Stake amount /18 lines = 1 euro Χ Messi 10,00 Χ Rooney 12.00 Χ Higuain 20.00 = 2400 euros winnings.

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2.2     RESULTS WHICH HAVE CHANGED AFTER THE EVENT ENDS

The result of an event is the result that occurs after the end of such event (either normally or following interruption). Subsequent decisions by a relevant sports body/bodies, which change the outcome of an event shall not be taken into account for Betting purposes.

 

2.3   DISPUTES

In case of a dispute over the outcome or result of an event, where applicable, statistics provided by our Live Betting service provider will be used for settlement purposes, unless there is compelling evidence that the service provider's statistics are wrong. Where no statistics by a service provider are available, we will use televised evidence to support the settlement of Bets. If for some reason, video evidence is not available, we will use independent evidence and settle the Bet according to the official sources/websites of the respective organizations. 

 

2.4   SPECIAL 'LIVE BETTING' REGULATIONS

Where applicable, the statistics provided by the supplier of the 'Live Betting Service', will be used to settle the Bets, unless there is conclusive evidence that the service provider's statistics are incorrect. Where no statistics are given by the service provider, videotaped evidence will be used in support of the correct way of settling the Bet. If for any reason there is no videotaped proof, independent proof will be used, and the Bet will be settled on the basis of the official sources/websites of the respective events.

Any dispute regarding the result must be recorded and reported to the Company before 5 days have elapsed from the end of the event.

No refunds of money nor cancellations of Bets placed during Live Betting shall be made under any circumstances. Bets accepted by the Company for specific events after their outcome is determined shall be considered void and will be paid at an Odd per unit (1.00). If a Bet is placed on an incorrect Odd due to the delayed coverage of the 'live' event, resulting in a team or selection having an obvious advantage, such Bet will be cancelled at an Odd per unit (1.00) regardless of whether the Bet wins or loses.

If there are printing errors, mistakes on receipts or obvious errors when entering the Bet in the Company’s Bet acceptance system, the Company has the right to consider that such Bets are void or calculate them based on the correct Odds, even if the error is discovered after the match is over.

In case of a goal, a yellow card, red card or penalty during Live Betting and the market remains open for placing Bets and the Bet is accepted, we reserve the right to cancel the Bet.

If the Live Bet market opens without any goal or red card and a Bet is accepted, we have the right to cancel it even if the error is discovered after the match is over.

In case of typographical and/or other obvious errors during live betting, Regulation 1.14 shall apply.

In cases of matches that have been interrupted during live betting, regulation 1.17 shall apply.

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2.5    SAFE BETTING

Betting is fun for adults and is not a way of making money. Do not challenge your luck. Place Bets only for the amounts of money you can afford to lose. If you think you have a problem of addiction to gambling, consult the Mental Health Services of the Ministry of Health by calling 1454 and the Perseas Advisory Centre by calling 1456 if you are an adult up to 22 years old.

Otherwise, please address the Company or its intermediaries and consider withdrawing from Betting.

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2.6    TRANSLATION OF THE REGULATIONS

The Company must send its licensed Authorized Representatives, Regulations translated into Greek, Turkish and English, which have been translated by the Press and Information Office and/or by professional translators following approval by the National Betting Authority, so that they may be posted in licensed premises, as foreseen by the Betting Law of 2019, as amended or replaced. In case of different wording of the Greek version with the version of another language, then the Greek version prevails.

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2.7    PROCEDURES FOR THE COMBATING OF MONEY LAUNDERING

The Company and its intermediaries apply anti-money laundering procedures and suspicious transactions will be reported to the competent authorities.

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2.8    PERSONAL DATA

a) Collection of Personal Data

All Personal Data of Members which are collected for any purpose are protected by the respective legislation on Personal Data of the Country.

Our Members' Personal Data will be collected:

-         for the development and management of new products and services of our Company, through the creation and dispatch of promotional material

-         to better understand how our Members use our products and services in order to improve the provision of our products and services

-         to be able to respond to any Member complaints

-         to prevent, detect, investigate and report a crime (financial or otherwise) or illegality in which the Member may be involved

-         for the correct and effective observance of the laws and regulations that govern our Company according to its capacity as a licensed Betting Company

-         to ensure corporate governance and compliance with all legal and regulatory obligations (AML, GDPR, etc.).

We may process Member Personal Data only:

1)     If this is necessary in order to fulfil any contract that we have with the Member

2)     If required by a legal obligation

3)     If the Member has consented to the processing

4)     If this is required for reasons concerning our legitimate interests

5)     If this is required for reasons of public interest

The procedures followed by our Company regarding the collection and processing of Member Personal Data are described in detail in our Company’s Privacy Policy which is posted on our official website at http://www.betathlon.com.cy/ at the section “Privacy Policy”.

It is our policy to retain Member Personal Data only for as long as this is necessary for the purpose for which it was collected, in accordance with the principles of data minimization and limitation of the storage period. For all the above reasons, the Personal Data of our Members will be kept for at least five (5) years from the date of their collection. It is noted, however, that the Company may not delete any of the Members' Personal Data, unless the 5-year period has elapsed, and the approval of the National Betting Authority has been obtained in advance. Furthermore, in some cases, specific Member Personal Data can be kept for longer than this five (5) year period because of possible legal obligations, legal interests, etc. Such cases could relate to:

-    Money laundering

-    Taxation

-    Player Protection

-    Civil law

-    Criminal law

-    Any other legal issues

b) Disclosure of Personal Data

We will not assign and/or disclose our Members' Personal Data to any third party/entity. Nevertheless, we reserve the right to disclose our Members' Personal Data to third parties:

1) If we are required to disclose or share our Members' Personal Data in order to comply with any legal or regulatory obligations, to enforce our terms and conditions and/or our regulations or to protect our rights, property and our safety as well as the safety of our Members or third parties.

2) If we need to cooperate with law enforcement services and other competent services where, in our estimation, the disclosure of Personal Data is necessary or related to any investigation of fraud or other illegal activity.

In particular, these authorities may be:

The National Betting Authority

Sports Governing Bodies (e.g. FIFA, IOC, TIU)

Anti-Money Laundering (AML) Organizations

Counter-Terrorism Financing (CTF) Organizations 

Law enforcement agencies (Police, Courts) of any country that may request such data from us.

Provided that the National Betting Authority will be informed in all the above cases.

 

(V 6.00 14/12/2022)