Privacy Policy
At Betathlon Ltd, as the responsible in processing your personal data, we care about the privacy and security of your personal information, and we take measures to ensure that your personal information is properly handled while in our possession and in the possession of others to whom we may disclose it.
This Policy explains when and why we collect personal information about visitors to our website and about natural persons in general, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time. When we do so, we will display a relevant notice about the fact of the change on our homepage inviting you to visit this page and ensure that you are happy with any change. As far as information about you we collect in the context of conducting our business in general, whether you have used our website or not, you are welcome to contact our DPO (see immediately below) in case you are not happy with any change to our Privacy Policy.
In compliance with the Law of 2018 on the Protection of Natural Persons Against the Processing of Personal Data and the Free Movement of this Data (Law 125 (I) / 2018) in force from 31/7/2018 and Regulation 679/2016 of the EU for the Protection of Personal Data, our company has appointed a Personal Data Protection Officer (DPO). In case you have any questions with regards to this Privacy Policy or any question or complain with regards to how your personal data is handled, you can contact our DPO as follows:
Name: Dr. Christiana Markou & Co LLC
Address: 2, Amfipoleos street, Marcou Tower Office 201, 2025 Strovolos Nicosia.
Tel.: 22377863
Fax: 22377860
Email: dpo@betathlon.com.cy.
Who are we?
BΕΤATHLON LTD (HE 310010) is a Cypriot company that was founded in 2012 and is licensed with Class A license by the National Betting Authority of Cyprus. The company offers odds for betting on various sports in stores located all over the Republic of Cyprus. Betathlon Ltd has a wide range of Pre-game and Live bets on most popular sports such as football, basketball, volleyball, tennis, cricket, rugby, formula 1, as well as special bets on events such as the World Cup, European Football Championship, Eurovision Song Contest.
BETATHLON LTD
Block B , Offices 101 - 103, 28th October 1, Egkomi 2414, Nicosia Cyprus
Tel: 22508888
Fax: 22508816
Email: info@betathlon.com.cy
Website: https://www.betathlon.com.cy
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us with a request, query or complaint, or if you register to receive information from us.
We may also record information about you while you use our website even if you do not do any of the above and simply browse through our website by clicking on links displayed on our website. Such information is automatically recorded in the server logs of the website and/or by cookies as explained below in this Privacy Policy. Your activity on our Instagram, Twitter or LinkedIn profiles as well as on our Facebook Page is also recorded in a similar manner and we also collect information about you when you like, share or comment on our Facebook Page or any of our social media profiles, or send us a message on Facebook, Instagram, Twitter, LinkedIn or any other means of distance communication.
We also collect information about you offline, specifically, when you take part in a competition, when you lose your coupon or when you bet or win an amount that exceeds 2000 Euros. We also collect information about you when you contact us submitting requests, queries or complaints to us in person or through any means of distant communication.
What type of information is collected from you?
The personal information we collect may include your name, date of birth, passport or identity card number, telephone number, address, email address, IP address, a utility bill, copies of passport or identity card, as well as the amount you won in case you lose your coupon.
We also collect any other information you provide by filling in and submitting web forms on our website or Facebook Page such as a query, rating, comment, request or complaint. If you have liked our Facebook Page, we collect your Facebook name as well as any likes, views or comments you make on posts on our Facebook Page as well as anonymized statistics regarding how users engage with it as provided by Facebook. In a similar manner, we collect your Instagram, Twitter or LinkedIn Name, as well as any likes, retweets, views or comments you make on our publications on those profiles.
We also collect any other information you provide by filling in and submitting forms such as when you lose your coupon, when you win a competition, or when you bet or win over 2,000 Euros and generally by communicating with us as described in the previous section of this Privacy Policy.
We have reviewed all our forms to ensure that we only collect and process information that is strictly necessary for the intended purpose specified or being apparent to you or is required by law, thereby avoiding excessive or unnecessary processing.
Finally, we collect visual material through a camera that operates at the entry and exit points of our offices, as well as over the cash registry of our own betting shops. You can find out when and why we collect this information, how we use it, the terms in which we may disclose it to third parties, and how we keep it secure, by clicking here.
How is your information used?
We use your information lawfully in accordance with Article 6 (1)(a), i.e., for purposes you have consented to, Article 6 (1)(b), i.e., as necessary to conclude or perform a contract with you, Article 6 (1)(c), i.e., to comply with obligations imposed by law (such as tax legislation, the payment of tax and Levy to the National Betting Authority, the Betting Law of 2019 (L. 37(I)/2019) and the Prevention and Suppression of Money Laundering Activities Law (L. 188(I)/2007)) and Article 6 (1)(f), i.e., as necessary for legitimate interests we pursue as a business.
We provide more details immediately below to help you understand how exactly we use your information:
We use your information in order to:
Where and how long do we retain your information for?
Your information is mainly stored in computer servers situated in our premises in Cyprus. In some particular cases, such as when a problem arises that needs solving, the information is stored in physical files kept at our premises in Nicosia, Cyprus. In case you contact us via email, the personal information contained in the corporate email is stored on the Microsoft servers.
We only keep information for as long as it is necessary for us to service you as a client and effect any payments and as required to comply with legal or regulatory obligations to which we are subject, more specifically, those arising from betting, tax and anti-money laundering legislation, to be able to defend or institute any legal actions against or in the name of our company. Personal data are retained for a period of at least five (5) years from the date of the last transaction and may not be destroyed unless the period of five (5) years has elapsed and the prior approval of the National Betting Authority is acquired (in accordance with Article 53 of the Betting Law). Also, your data will be kept for a period of at least five (5) years from the date of the last transaction, in case of either winnings redemption, or bet placement of more than two thousand euro (€ 2,000), or in both cases, in accordance with Article 60 (e) of the Law on the Prevention and Combating of Money Laundering Act 2007 (188 (I) / 2007). Generally, for the above purposes, we retain your information as long as we maintain a contractual relationship with you and for up to eight (8) years after the termination of this relationship.
In case, we have obtained your consent to collecting or using information for a particular purpose, such as marketing or commercial communications, we retain that information unless and until you decide to withdraw your consent or you object to its processing.
We retain information we collect about you in your capacity as a mere visitor to our website for one year. Six months is the retention period applying to information we have collected as a result of yourself addressing a query or a comment to us through email or otherwise, when we have never had a contract with you.
Data regarding Likes, notifications, comments, and messages for those who follow us on social media or participate exclusively in likes and Share contests on social media (such as Facebook, Instagram, Twitter and LinkedIn) are kept until the post is deleted or until to withdraw your reaction to our posts (like, share, etc.) or until the end of the contest.
Information in the gift receipt / redemption form is kept for up to 6 years from the draw or as long as necessary for the completion / settlement of a legal dispute.
The data in a betslip loss form is retained for a period of 6 years from the submission of the form and/or for as long as is necessary for the purposes of handling possible legal disputes between the member and the company and the company's compliance with tax legislation.
As for the optical material recorded by the cameras as explained above, they are maintained for a period commensurate with the hard disk space and the movement observed in the space, which can range from 2 weeks to 4 months after recording.
In case of a maximum retention period specified by the Data Protection Commissioner applying to the domain of our services, we will immediately adhere to any such specified maximum retention period.
After the lapse of the aforementioned periods of retention, we remove it from our systems by deleting it or we fully anonymize it so that you can no longer be identified from it. In this latter case, we do not delete all of the information, but only those pieces of information such as your name, address, email address, that reveal that the said information belongs to you.
Where and how long do we retain your information for?
Your information is mainly stored in computer servers situated in our premises in Cyprus. In some particular cases, such as when a problem arises that needs solving, the information is stored in physical files kept at our premises in Nicosia, Cyprus. In case you contact us via email, the personal information contained in the corporate email is stored on the Microsoft servers.
We only keep information for as long as it is necessary for us to service you as a client and effect any payments and as required to comply with legal or regulatory obligations to which we are subject, more specifically, those arising from betting, tax and anti-money laundering legislation, to be able to defend or institute any legal actions against or in the name of our company. Personal data are retained for a period of at least five (5) years from the date of the last transaction and may not be destroyed unless the period of five (5) years has elapsed and the prior approval of the National Betting Authority is acquired (in accordance with Article 53 of the Betting Law). Also, your data will be kept for a period of at least five (5) years from the date of the last transaction, in case of either winnings redemption, or bet placement of more than two thousand euro (€ 2,000), or in both cases, in accordance with Article 60 (e) of the Law on the Prevention and Combating of Money Laundering Act 2007 (188 (I) / 2007). Generally, for the above purposes, we retain your information as long as we maintain a contractual relationship with you and for up to eight (8) years after the termination of this relationship.
In case, we have obtained your consent to collecting or using information for a particular purpose, such as marketing or commercial communications, we retain that information unless and until you decide to withdraw your consent or you object to its processing.
We retain information we collect about you in your capacity as a mere visitor to our website for one year. Six months is the retention period applying to information we have collected as a result of yourself addressing a query or a comment to us through email or otherwise, when we have never had a contract with you.
Data regarding Likes, notifications, comments, and messages for those who follow us on social media or participate exclusively in likes and Share contests on social media (such as Facebook, Instagram, Twitter and LinkedIn) are kept until the post is deleted or until to withdraw your reaction to our posts (like, share, etc.) or until the end of the contest.
Information in the gift receipt / redemption form is kept for up to 6 years from the draw or as long as necessary for the completion / settlement of a legal dispute.
The data in a betslip loss form is retained for a period of 6 years from the submission of the form and/or for as long as is necessary for the purposes of handling possible legal disputes between the member and the company and the company's compliance with tax legislation.
As for the optical material recorded by the cameras as explained above, they are maintained for a period commensurate with the hard disk space and the movement observed in the space, which can range from 2 weeks to 4 months after recording.
In case of a maximum retention period specified by the Data Protection Commissioner applying to the domain of our services, we will immediately adhere to any such specified maximum retention period.
After the lapse of the aforementioned periods of retention, we remove it from our systems by deleting it or we fully anonymize it so that you can no longer be identified from it. In this latter case, we do not delete all of the information, but only those pieces of information such as your name, address, email address, that reveal that the said information belongs to you.
Where and how long do we retain your information for?
Your information is mainly stored in computer servers situated in our premises in Cyprus. In some particular cases, such as when a problem arises that needs solving, the information is stored in physical files kept at our premises in Nicosia, Cyprus. In case you contact us via email, the personal information contained in the corporate email is stored on the Microsoft servers.
We only keep information for as long as it is necessary for us to service you as a client and effect any payments and as required to comply with legal or regulatory obligations to which we are subject, more specifically, those arising from betting, tax and anti-money laundering legislation, to be able to defend or institute any legal actions against or in the name of our company. Personal data are retained for a period of at least five (5) years from the date of the last transaction and may not be destroyed unless the period of five (5) years has elapsed and the prior approval of the National Betting Authority is acquired (in accordance with Article 53 of the Betting Law). Also, your data will be kept for a period of at least five (5) years from the date of the last transaction, in case of either winnings redemption, or bet placement of more than two thousand euro (€ 2,000), or in both cases, in accordance with Article 60 (e) of the Law on the Prevention and Combating of Money Laundering Act 2007 (188 (I) / 2007). Generally, for the above purposes, we retain your information as long as we maintain a contractual relationship with you and for up to eight (8) years after the termination of this relationship.
In case, we have obtained your consent to collecting or using information for a particular purpose, such as marketing or commercial communications, we retain that information unless and until you decide to withdraw your consent or you object to its processing.
We retain information we collect about you in your capacity as a mere visitor to our website for one year. Six months is the retention period applying to information we have collected as a result of yourself addressing a query or a comment to us through email or otherwise, when we have never had a contract with you.
Data regarding Likes, notifications, comments, and messages for those who follow us on social media or participate exclusively in likes and Share contests on social media (such as Facebook, Instagram, Twitter and LinkedIn) are kept until the post is deleted or until to withdraw your reaction to our posts (like, share, etc.) or until the end of the contest.
Information in the gift receipt / redemption form is kept for up to 6 years from the draw or as long as necessary for the completion / settlement of a legal dispute.
The data in a betslip loss form is retained for a period of 6 years from the submission of the form and/or for as long as is necessary for the purposes of handling possible legal disputes between the member and the company and the company's compliance with tax legislation.
As for the optical material recorded by the cameras as explained above, they are maintained for a period commensurate with the hard disk space and the movement observed in the space, which can range from 2 weeks to 4 months after recording.
In case of a maximum retention period specified by the Data Protection Commissioner applying to the domain of our services, we will immediately adhere to any such specified maximum retention period.
After the lapse of the aforementioned periods of retention, we remove it from our systems by deleting it or we fully anonymize it so that you can no longer be identified from it. In this latter case, we do not delete all of the information, but only those pieces of information such as your name, address, email address, that reveal that the said information belongs to you.
Where and how long do we retain your information for?
Your information is mainly stored in computer servers situated in our premises in Cyprus. In some particular cases, such as when a problem arises that needs solving, the information is stored in physical files kept at our premises in Nicosia, Cyprus. In case you contact us via email, the personal information contained in the corporate email is stored on the Microsoft servers.
We only keep information for as long as it is necessary for us to service you as a client and effect any payments and as required to comply with legal or regulatory obligations to which we are subject, more specifically, those arising from betting, tax and anti-money laundering legislation, to be able to defend or institute any legal actions against or in the name of our company. Personal data are retained for a period of at least five (5) years from the date of the last transaction and may not be destroyed unless the period of five (5) years has elapsed and the prior approval of the National Betting Authority is acquired (in accordance with Article 53 of the Betting Law). Also, your data will be kept for a period of at least five (5) years from the date of the last transaction, in case of either winnings redemption, or bet placement of more than two thousand euro (€ 2,000), or in both cases, in accordance with Article 60 (e) of the Law on the Prevention and Combating of Money Laundering Act 2007 (188 (I) / 2007). Generally, for the above purposes, we retain your information as long as we maintain a contractual relationship with you and for up to eight (8) years after the termination of this relationship.
In case, we have obtained your consent to collecting or using information for a particular purpose, such as marketing or commercial communications, we retain that information unless and until you decide to withdraw your consent or you object to its processing.
We retain information we collect about you in your capacity as a mere visitor to our website for one year. Six months is the retention period applying to information we have collected as a result of yourself addressing a query or a comment to us through email or otherwise, when we have never had a contract with you.
Data regarding Likes, notifications, comments, and messages for those who follow us on social media or participate exclusively in likes and Share contests on social media (such as Facebook, Instagram, Twitter and LinkedIn) are kept until the post is deleted or until to withdraw your reaction to our posts (like, share, etc.) or until the end of the contest.
Information in the gift receipt / redemption form is kept for up to 6 years from the draw or as long as necessary for the completion / settlement of a legal dispute.
The data in a betslip loss form is retained for a period of 6 years from the submission of the form and/or for as long as is necessary for the purposes of handling possible legal disputes between the member and the company and the company's compliance with tax legislation.
As for the optical material recorded by the cameras as explained above, they are maintained for a period commensurate with the hard disk space and the movement observed in the space, which can range from 2 weeks to 4 months after recording.
In case of a maximum retention period specified by the Data Protection Commissioner applying to the domain of our services, we will immediately adhere to any such specified maximum retention period.
After the lapse of the aforementioned periods of retention, we remove it from our systems by deleting it or we fully anonymize it so that you can no longer be identified from it. In this latter case, we do not delete all of the information, but only those pieces of information such as your name, address, email address, that reveal that the said information belongs to you.